Refund and Returns Policy
Effective Date: January 15, 2025
At tagspeeds.com, we are committed to providing you with the best possible products and service. However, if you are not fully satisfied with your purchase, we offer a comprehensive Refund and Returns Policy to ensure your peace of mind.
1. General Return and Refund Policy
We accept returns and issue refunds based on the following conditions:
- Eligibility for Returns: You can return most items within 30 days from the date of receipt, provided that the item is unused, undamaged, and in its original packaging.
- Non-Returnable Items: Certain items such as custom-made products, digital downloads, or items marked as “final sale” cannot be returned or refunded.
2. Return Process
If you would like to return an item, please follow these steps:
- Contact Us: Reach out to our customer service team at info@tagspeeds.com within 30 days of receiving your order. Please provide your order number and a description of the issue.
- Return Authorization: Our customer support team will guide you through the return process and may issue a return authorization (RMA) number.
- Packaging: Carefully repackage the item in its original packaging. Include the original receipt or proof of purchase, and the RMA number (if provided).
- Shipping the Return: Return the product to us via a traceable shipping method. You are responsible for the return shipping costs unless the item is defective or we made an error in fulfilling your order.
3. Refunds
Once we receive the returned item and verify its condition, we will process your refund. Refunds are issued to the original payment method used during the purchase. Please allow 5–7 business days for the refund to be credited to your account.
4. Exchanges
If you would prefer to exchange an item rather than return it for a refund, please contact our customer support team. Exchanges are subject to availability, and you may be required to pay for any price difference if the new item costs more.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or a full refund, including return shipping costs. To help us process your request, please provide pictures of the damaged or defective item.
6. Sale Items
Items purchased during a sale or promotion may still be eligible for returns or exchanges unless explicitly stated otherwise. Please review the terms of the promotion before making your purchase.
7. Refunds for Gift Purchases
If you received a product as a gift and wish to return it, you can either receive a refund or a store credit for the amount paid, provided the return meets the criteria outlined in this policy.
8. Late or Missing Refunds
If you haven’t received a refund within the expected time frame, please check with your payment provider or bank, as they may take some time to process refunds. If you still haven’t received your refund after contacting your financial institution, please get in touch with us at info@tagspeeds.com.
9. Changes to This Policy
We may update this Refund and Returns Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions about our Return and Refund Policy or need assistance with a return or refund, please don’t hesitate to contact us at:
tagspeeds.com
Street: 804 Emory St, Oxford, Georgia (GA), United States
Phone number: (470) 205-3456
Email: info@tagspeeds.com
